Received a laptop from a client this weekend and he was having a problem with his computer shutting down or locking up all the time. He was running Windows XP, SP3 with all the latest updates and Windows Live Onecare which is an antivirus-antispyware-firewall all rolled into one. There were other applications running on it but the problem was centered around OneCare. Previous antivirus programs were installed on his computer before including Norton 360 and AVG. These programs were uninstalled but working remnants of these applications which included antivirus products were still on it. Antivirus applications run in the background and if there are 2 antivirus programs working they will conflict with each other and cause your system to halt. After disabling and uninstalling the remnant antivirus applications, the computer quit locking up and everything was stable.
BRM Laptop Repair
3171 N. High St.
Columbus, OH 43202
www.BRMLaptopRepair.com
laptop.repair@gmx.com
614-313-9901
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