A customer was dealing with a printer issue. The original idea was to have the printer connected to a desktop computer and set up as shared so other computers with access to the network could print to it. The person who originally set up the printer had forgotten to share the printer and set up the correct port for it. The fix took about 20 minutes to remedy. After setting it up I checked if I could print from one of the laptops on the network to make sure everything was working ok.
BRM Laptop Repair
3171 N. High St.
Columbus, OH 43202
www.BRMLaptopRepair.com
laptop.repair@gmx.com
614-313-9901
Wednesday, May 26, 2010
Tuesday, May 25, 2010
Columbus laptop repair - Virus, spyware, bad lcd
A customer contacted me about an issue with their computer. It was only displaying in 4 & 8 bit colors. When I received the computer I saw that they had no antivirus and no spyware protection. I installed both (AVG free edition and Malwarebytes) and saw hundreds of infections. In addition, several critical windows processes/services had been disabled from the infection. After removing all the issues I reenabled the windows services that were disabled and began updating the computer to the latest revision. The customer originally came in with a burnt out lcd screen and computer running really slow and will leave with a computer that is running like it just came from the store.
BRM Laptop Repair
3171 N. High St.
Columbus, OH 43202
www.BRMLaptopRepair.com
laptop.repair@gmx.com
614-313-9901
BRM Laptop Repair
3171 N. High St.
Columbus, OH 43202
www.BRMLaptopRepair.com
laptop.repair@gmx.com
614-313-9901
Monday, May 24, 2010
Columbus Laptop Repair - Dell Screen Replacement
Slow week so far. Picked up a Dell laptop, about 5 years old, that needed a screen replacement. This failure is pretty advanced. The screen turns pink like the lights are going bad but then cuts to a dark screen a couple of seconds later.
Get the new screen later this week and will replace it turning the computer repair around in about 4 days.
BRM Laptop Repair
3171 N. High St.
Columbus, OH 43202
www.BRMLaptopRepair.com
laptop.repair@gmx.com
614-313-9901
Get the new screen later this week and will replace it turning the computer repair around in about 4 days.
BRM Laptop Repair
3171 N. High St.
Columbus, OH 43202
www.BRMLaptopRepair.com
laptop.repair@gmx.com
614-313-9901
Monday, May 17, 2010
Broken MacBook, Burnt out LCD and Bad Power Connector
Had 3 laptops come in this weekend. The first laptop that needed repaired was a Dell that would turn on for 5 seconds before the screen went dark. More than likely this is an issue with the inverter going bad. If the LCD lights were going bad (white's on screen look pink on bootup) then the screen is probably at fault.
The second laptop was a Mac Book. The customer had dropped it and bent the frame. The disk for reloading the operating system was stuck in the superdrive as a result. The computer did not operate correctly and every attempt to reload the OS failed. More than likely the superdrive was damaged in the drop and will need replaced. A new bottom frame will probably be needed as well unless I can bend the aluminum frame back into it's original shape.
The third laptop is a Dell that had the LCD lights actually have a bad solder connection and was sparking across the terminals. This melted some of the plastic on the LCD and caused the screen to go dark. I am going to replace the inverter along with the screen on this because I'm afraid the inverter may have been damaged drawing too much current as a result of the sparking inside the LCD.
BRM Laptop Repair
3171 N. High St.
Columbus, OH 43202
www.BRMLaptopRepair.com
laptop.repair@gmx.com
614-313-9901
The second laptop was a Mac Book. The customer had dropped it and bent the frame. The disk for reloading the operating system was stuck in the superdrive as a result. The computer did not operate correctly and every attempt to reload the OS failed. More than likely the superdrive was damaged in the drop and will need replaced. A new bottom frame will probably be needed as well unless I can bend the aluminum frame back into it's original shape.
The third laptop is a Dell that had the LCD lights actually have a bad solder connection and was sparking across the terminals. This melted some of the plastic on the LCD and caused the screen to go dark. I am going to replace the inverter along with the screen on this because I'm afraid the inverter may have been damaged drawing too much current as a result of the sparking inside the LCD.
BRM Laptop Repair
3171 N. High St.
Columbus, OH 43202
www.BRMLaptopRepair.com
laptop.repair@gmx.com
614-313-9901
Wednesday, May 12, 2010
I picked up 3 laptops yesterday.
The first laptop was a Gateway laptop that has a dc power connector. This will take approximately 2 hours to fix. In addition, the customer was not able to connect to his wireless network so I will have to fix this after the connector was fixed.
The 2nd laptop was a Dell 1521 that had a very pale image on the screen and no backlight. The customer stated that the bottom portion of the screen got very hot and then the light went out. 90% of the time this is an inverter issue and the the other 10% is a bad screen. With the inverter being the cheapest component, this is always the first item to try.
The 3rd laptop was an acer that had a broken screen. I always like hearing the stories about how the lcd screen was broken. I've heard everything from the customer stepping on the computer to it getting hit with every object under the sun. In this case, it was an elbow that took out the screen. A cracked screen is usually indicative of a spider web fracture pattern across the screen and multiple lines and colors not normally seen. Some of the screen still works but regardless it needs replaced.
BRM Laptop Repair
3171 N. High St.
Columbus, OH 43202
www.BRMLaptopRepair.com
laptop.repair@gmx.com
614-313-9901
The first laptop was a Gateway laptop that has a dc power connector. This will take approximately 2 hours to fix. In addition, the customer was not able to connect to his wireless network so I will have to fix this after the connector was fixed.
The 2nd laptop was a Dell 1521 that had a very pale image on the screen and no backlight. The customer stated that the bottom portion of the screen got very hot and then the light went out. 90% of the time this is an inverter issue and the the other 10% is a bad screen. With the inverter being the cheapest component, this is always the first item to try.
The 3rd laptop was an acer that had a broken screen. I always like hearing the stories about how the lcd screen was broken. I've heard everything from the customer stepping on the computer to it getting hit with every object under the sun. In this case, it was an elbow that took out the screen. A cracked screen is usually indicative of a spider web fracture pattern across the screen and multiple lines and colors not normally seen. Some of the screen still works but regardless it needs replaced.
BRM Laptop Repair
3171 N. High St.
Columbus, OH 43202
www.BRMLaptopRepair.com
laptop.repair@gmx.com
614-313-9901
Wednesday, May 5, 2010
Last night I picked up another computer (desktop) that was having some overheating issues. This computer was turning off after a couple of hours of being turned on. I didn't have time to dig into it to see what was the matter but I'm guessing that it's probably attributed to dust or debris in the fans and proper heat dissipation is not occurring. I will be working on this one tonight and the other laptops that came into the office. Hopefully a quick repair and turnaround is a possibility tonight.
BRM Laptop Repair
3171 N. High St.
Columbus, OH 43202
www.BRMLaptopRepair.com
laptop.repair@gmx.com
614-313-9901
BRM Laptop Repair
3171 N. High St.
Columbus, OH 43202
www.BRMLaptopRepair.com
laptop.repair@gmx.com
614-313-9901
Tuesday, May 4, 2010
More computers
Well, after dropping off a customers computer I was asked to look at her sister'sBRM Laptop Repair
computer. This one is a dell and runs really slow. It is a desktop which is ok but
I prefer providing support for laptops. Another custome had a couple of compaq
computers for me to look at. Basically it wouldn't boot and the other had a pink
screen. I will hopefully be making 1 good computer out of two. Last one I will be
looking at is a friends computer who appears to be having overheating issues.
That's all folks.
3171 N. High St.
Columbus, OH 43202
www.BRMLaptopRepair.com
laptop.repair@gmx.com
614-313-9901
Monday, May 3, 2010
Computers, Desktops & Laptops Oh my...
This week has been an interesting week already. I will be working on a desktop computer that is a Compaq Presario this week that keeps randomly shutting down. Sounds like an overheating problem since it is shutting off after a couple of hours of running every time. Also have a Dell Studio laptop in the pipeline that will need a screen replaced. This one's a little unique in that it has a HD LCD on it which tends to be a little pricier than normal.
Last week I picked up a couple of laptops that both had a bad DC power connector. The first was a HP that also needs a new screen, battery and the customer also wanted a memory upgrade. The other laptop had a hard drive going bad in it so data recovery was needed too. Disassembly of those types of laptops are always fun as there's a lot of electronics crammed into a little space. The last one I picked up last week was an acer that had picked up a virus. I was able to use my favorite tool, CCleaner, to help clean that laptop up. From the same customer location I picked up an SD card that was accidently formatted and had vaction videos from Disneyland on it. I really enjoyed being able to drop off a DVD that had the recovered videos and making another customer extremely happy about getting their data back.
Last week was a busy week and this one doesn't look like it's going to slow down at all. Looking forward to a couple of screen replacements and another power connector replacement.
BRM Laptop Repair
3171 N. High St.
Columbus, OH 43202
www.BRMLaptopRepair.com
laptop.repair@gmx.com
614-313-9901
Last week I picked up a couple of laptops that both had a bad DC power connector. The first was a HP that also needs a new screen, battery and the customer also wanted a memory upgrade. The other laptop had a hard drive going bad in it so data recovery was needed too. Disassembly of those types of laptops are always fun as there's a lot of electronics crammed into a little space. The last one I picked up last week was an acer that had picked up a virus. I was able to use my favorite tool, CCleaner, to help clean that laptop up. From the same customer location I picked up an SD card that was accidently formatted and had vaction videos from Disneyland on it. I really enjoyed being able to drop off a DVD that had the recovered videos and making another customer extremely happy about getting their data back.
Last week was a busy week and this one doesn't look like it's going to slow down at all. Looking forward to a couple of screen replacements and another power connector replacement.
BRM Laptop Repair
3171 N. High St.
Columbus, OH 43202
www.BRMLaptopRepair.com
laptop.repair@gmx.com
614-313-9901
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