Tuesday, February 24, 2009

Compaq Presario 1800 & Bad Hard Drive

Had a couple of customers today. One customer stood out in my mind as I have had problems with inverters for different customers. She had the typical symptoms where the laptop would be fine until it had remained powered on for a few minutes and then the screen would go dark. For this type of failure it could be 2 different issues. The giveway that it is either of these issues involves using a really bright flashlight shone at an angle to the screen. If you see a faint image then it means you either have a bad backlight in the LCD or the inverter is bad. The backlights are made to last a really long time and unless you noticed your screen was pink on bootup the problem lies with the inverter 99% of the time.

Well enough about that. The other customer had a bad backup hard drive. It was very necessary for the customer to have it as his business files for taxes were all on it. This time it was completely unrecoverable without having a clean room. To properly fix this it would mean disassembling the hard drive and putting new reading heads and stepper motors into the drive. This kind of cost can be in the $500-1500 range and has to be done in a clean room. While this is expensive nothing can be too expensive to replace documents, pictures or any other special memories on your hard drive so please consider some sort of backup plan for your data.

Keep posted for other laptop & computer related problems. Peace out

Ben Martin

BRM Laptop Repair
3171 N. High St.
Columbus, OH 43202

www.BRMLaptopRepair.com
laptop.repair@gmx.com
614-313-9901

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