Monday, December 29, 2008

Laptop Repair Log, 12/29/08

Today was more of a typical day. It began with a usual software issue with Vista Home edition. I've been running into a lot of these ever since Vista came out. The problem I came across today was a laptop that could not login to the primary account. The error messages coming up were Group Policy Client Service Failed - Access denied. The Group Policy Client Service is a new service that was started with Vista. The most common fix for this is to start the computer up in Safe Mode using the default F8 on boot-up. This will bring up a Windows selection screen to allow you to enter safe mode. From there login as the administrator erase the non-working profile or create another profile with administrator privileges and login. If you decide to erase the non-working profile, reboot the computer into safe-mode again and create the profile you erased. There's a log of technical stuff going on in the background but this should solve 90% of these types of failures.

The other laptop repairs today were hardware related. The first was a DC power jack replacement and the other was a broken LCD. The DC power jack will require a complete tear down of the laptop, carefully desoldering the bad one and soldering the new one in. Both of these are fixable and I was able to find parts for it. Both laptops were Dell computers so the parts were readily available.

That's all for today, stay tuned for what I run into tomorrow.
BRM Laptop Repair
3171 N. High St.
Columbus, OH 43202

www.BRMLaptopRepair.com
laptop.repair@gmx.com
614-313-9901
Columbus, OH 43229

Group Policy Client Service Fail

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