Tuesday, May 25, 2010

Columbus laptop repair - Virus, spyware, bad lcd

A customer contacted me about an issue with their computer. It was only displaying in 4 & 8 bit colors. When I received the computer I saw that they had no antivirus and no spyware protection. I installed both (AVG free edition and Malwarebytes) and saw hundreds of infections. In addition, several critical windows processes/services had been disabled from the infection. After removing all the issues I reenabled the windows services that were disabled and began updating the computer to the latest revision. The customer originally came in with a burnt out lcd screen and computer running really slow and will leave with a computer that is running like it just came from the store.

BRM Laptop Repair
3171 N. High St.
Columbus, OH 43202


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